- How do I know if my order went through?
- When will my order arrive?
- How can I cancel/change my order?
- What if my order is faulty?
- What if my order doesn’t fit?
- How can I place a special order for my company/organisation?
Orders
- What is Bemz's return policy?
- How can I exchange my order?
- How do I return my order?
- What do I do if I can't register my return?
- What does a return cost?
- When will I receive my refund?
Returns & Exchanges
- Can I order replacement parts for a cover?
- How do I find my IKEA model?
- What covers are suitable for pet owners?
- How do I identify a fabric on an image?
- How are the Bemz fabrics compared to IKEAs?
- What are the washing instructions for a Bemz cover?
Product Information
- When will my order and/or fabric samples be delivered?
- Where does Bemz deliver to?
- What is the shipping policy ?
- What does shipping cost?
- Who do you ship with?
- How can I track my order?
Shipping & Delivery
- How can I get a copy of my invoice?
- Does Bemz offer promo/discount codes?
- What if my order is rejected/declined at checkout?
- How can I pay for my order?
- When will I receive my order confirmation?
- When will my credit card be charged?