Skip to main content
Help Center UK Help Centre home page
Help Center UK Help Centre home page
Deutsch (Österreich) Deutsch (Belgien) Deutsch (Schweiz) Deutsch (Deutschland) English (World) English (Europe) English (CA) English (DK) English (US) Español (España) Français (Belgique) Français (Canada) Français (Suisse) Français (France) Italiano (Svizzera) Italiano (Italia) norsk bokmål (Norge) Nederlands (België) Nederlands (Nederland) svenska
  • IKEA COVERS
  • OTHER PRODUCTS
  • FREE FABRIC SAMPLES
  • OUTLET
  • MAGAZINE
Deutsch (Österreich) Deutsch (Belgien) Deutsch (Schweiz) Deutsch (Deutschland) English (World) English (Europe) English (CA) English (DK) English (US) Español (España) Français (Belgique) Français (Canada) Français (Suisse) Français (France) Italiano (Svizzera) Italiano (Italia) norsk bokmål (Norge) Nederlands (België) Nederlands (Nederland) svenska
  1. Help Center UK
  2. Help Centre UK

Help Centre UK

    Orders

  • When will my order arrive?
  • How do I know if my order went through?
  • How can I cancel/change my order?
  • How can I place a special order for my company/organisation?
  • How can I place a customised order?
  • What if my order is faulty?

    Returns & Exchanges

  • What do I do if I can't register my return?
  • What is Bemz's return policy?
  • How can I exchange my order?
  • What does a return cost?
  • How do I return my order?
  • When will I receive my refund?
See all 7 articles

    Product Information

  • How do I find my model?
  • What covers are suitable for pet owners?
  • How do I identify a fabric on an image?
  • How are the Bemz fabrics compared to IKEAs?
  • How do I fit a Bemz cover?

    Shipping & Delivery

  • Where do you ship?
  • When will my order be delivered? Samples included
  • What is the shipping policy ?
  • What does shipping cost?
  • Who do you ship with?
  • How can I track my order?
See all 9 articles

    Payment Methods

  • When will I receive my order confirmation?
  • When will my credit card be charged?
  • How can I pay for my order?
  • Is my payment information safe?
  • What if my order is rejected/declined at checkout?

    Contact us

  • How can you contact customer support at Bemz?
  • How can I chat with customer support?