If you're unavailable at the time of delivery we suggest contacting this shipper with your tracking number to arrange the delivery of the package.
If the shipper is unable to deliver the package or unable to contact you after several attempts, they will return the package to Bemz.
In some countries, DHL/DPD will offer the option to change the delivery address and/or pick-up location. The details of this option will be included in the SMS/text message.