- What is Bemz's return policy?
- How can I exchange my order?
- How do I return my order?
- What do I do if I can't register my return?
- What does a return cost?
- When will I receive my refund?
Returns & Exchanges
- Where do you ship?
- When will my order and/or fabric samples be delivered?
- What does shipping cost?
- Who do you ship with?
- Will I have to pay customs & duties on arrival?
- How can I track my order?
Shipping & Delivery
- What is the 'colour fastness to light rating'?
- Why is my cover’s pattern positioned differently than the image on Bemz.com?
- What kind of fabric is good for near a window or natural light source?
- Why is my cover’s colour slightly different from the fabric sample?
- Can I order replacement parts for a cover?
- How do I find my IKEA model?
Product Information
- How can I get a copy of my invoice?
- Does Bemz offer promo/discount codes?
- What if my order is rejected/declined at checkout?
- How can I pay for my order?
- Is my payment information safe?
- When will my credit card be charged?
Payment Methods
- Where can I read the Bemz Sustainability report?
- What is B Corp certification?
- What packaging materials are used for Bemz products?
- What is OEKO-TEX® Standard 100 certification?
- What is GRS (Global Recycled Standard)?
- What is BCI (Better Cotton Initiative)?